Terms of Service

Please read these terms carefully before using Voyatlas.

1. Acceptance of Terms

By accessing, browsing, or using voyatlas.com or voyatlas.io (collectively, "Voyatlas," "the Platform," "we," "us," or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and all applicable laws and regulations. If you do not agree to these Terms, you must immediately discontinue use of our services.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Voyatlas. By creating an account or using any part of our services, you represent and warrant that you have the legal capacity to enter into this agreement.

2. Service Overview

2.1 Current Platform Model

Voyatlas operates as an aggregator platform that displays wildlife tours, nature experiences, and related travel services offered by third-party providers ("Tour Operators" or "Third-Party Providers"). Our platform helps users discover and compare wildlife tourism experiences worldwide.

2.2 Third-Party Bookings

Currently, when you select a tour or experience on our platform, you may be redirected to the Tour Operator's external website to complete your booking. These transactions are governed solely by the Tour Operator's terms, conditions, policies, and privacy practices.

2.3 Future Direct Bookings

We reserve the right to introduce direct booking capabilities hosted within the Voyatlas platform. When implemented, these Terms will govern such transactions, along with any additional booking-specific terms, payment policies, cancellation policies, and refund procedures we make available at that time.

2.4 Platform Evolution

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We may also impose limits on certain features or restrict access to parts of the platform without liability.

3. Eligibility and Account Registration

3.1 Age and Legal Capacity

You must meet the following requirements to use our services:

  • Be at least 18 years of age (or the age of majority in your jurisdiction)
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using our services under applicable laws
  • Not have been previously suspended or banned from Voyatlas

3.2 Account Creation and Security

When you create an account, you agree to:

  • Provide accurate, current, and complete registration information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities conducted under your account
  • Notify us immediately of any unauthorized access or security breaches
  • Not share your account credentials with any third party
  • Not create multiple accounts or impersonate others

You are solely responsible for all activity occurring under your account. We are not liable for any losses resulting from unauthorized use of your account.

3.3 Account Suspension and Termination

We reserve the right to suspend, disable, or terminate your account at any time, with or without notice, for any reason, including but not limited to violation of these Terms, suspected fraud, abuse, or illegal activity.

4. Prohibited Activities and Data Scraping

4.1 Strict Prohibition on Data Scraping and Automated Access

YOU ARE STRICTLY PROHIBITED FROM ENGAGING IN ANY OF THE FOLLOWING ACTIVITIES:

  • Web Scraping: Using any automated tools, bots, scripts, crawlers, spiders, scrapers, or other automated means to access, collect, extract, download, or harvest any data, content, or information from the Platform
  • Data Mining: Systematically extracting, copying, or collecting tour listings, pricing information, operator details, images, descriptions, reviews, user data, or any other content from the Platform
  • Automated Access: Using robots, scripts, or automated queries to access the Platform, except for standard search engine indexing as permitted in our robots.txt file
  • Database Extraction: Attempting to access, copy, or replicate our database structure, content, or proprietary information
  • Content Aggregation: Systematically collecting or aggregating our content for republication, redistribution, or commercial use on other platforms
  • API Abuse: Accessing or using any undocumented APIs, reverse engineering our systems, or exceeding rate limits on authorized APIs
  • Circumvention: Attempting to bypass, disable, or interfere with security features, access controls, or usage limitations

4.2 Monitoring and Detection

We actively monitor all platform activity and employ sophisticated detection systems to identify scraping, automated access, and suspicious behavior. We utilize:

  • Rate limiting and traffic analysis
  • Bot detection and prevention technologies
  • Behavioral analysis and pattern recognition
  • IP address monitoring and blocking
  • CAPTCHA and human verification systems

4.3 Consequences of Scraping and Prohibited Activities

Violation of our anti-scraping provisions will result in immediate and severe consequences, including:

  • Immediate termination of your account and access privileges
  • Permanent ban from all Voyatlas services
  • IP address blocking and blacklisting
  • Legal action seeking injunctive relief to prevent further violations
  • Claims for actual damages, statutory damages, and/or liquidated damages
  • Recovery of attorney's fees, costs, and expenses
  • Referral to law enforcement authorities where applicable

4.4 Legal Basis for Anti-Scraping Provisions

Our anti-scraping provisions are enforceable under multiple legal frameworks, including:

  • Copyright infringement (our content is protected by copyright)
  • Database rights and compilation protections
  • Breach of contract (these Terms of Service)
  • Computer fraud and abuse laws
  • Trespass to chattels (unauthorized use of our systems)
  • Unfair competition and misappropriation

4.5 Additional Prohibited Activities

In addition to scraping and automated access, you are prohibited from:

  • Violating any local, provincial, federal, or international laws or regulations
  • Infringing intellectual property rights of Voyatlas or third parties
  • Transmitting viruses, malware, or other malicious code
  • Attempting to gain unauthorized access to our systems or user accounts
  • Interfering with or disrupting the integrity or performance of the Platform
  • Engaging in fraudulent activities, scams, or deceptive practices
  • Harassing, threatening, or abusing other users or Tour Operators
  • Posting false, misleading, defamatory, or illegal content
  • Spamming or sending unsolicited commercial communications
  • Collecting or storing personal data of other users without consent
  • Creating fake accounts or impersonating others
  • Manipulating reviews, ratings, or rankings
  • Using the Platform for any illegal purpose or to facilitate illegal activities
  • Reselling, sublicensing, or commercializing access to the Platform
  • Framing, mirroring, or embedding our content on other websites without permission

5. Third-Party Tour Operators and Services

5.1 Independent Contractors

Tour Operators listed on our Platform are independent third parties. Voyatlas does not employ, control, or supervise these operators. We act solely as an intermediary platform connecting users with Tour Operators.

5.2 External Bookings

When you book through a third-party website:

  • You leave the Voyatlas Platform and are subject to the Tour Operator's terms and conditions
  • The contractual relationship is directly between you and the Tour Operator
  • Voyatlas is not a party to the transaction or contract
  • All bookings, payments, cancellations, and refunds are governed by the Tour Operator's policies

5.3 No Warranties or Endorsements

Voyatlas does not:

  • Endorse, recommend, or guarantee any Tour Operator, tour, or service
  • Warrant the quality, safety, legality, or accuracy of third-party offerings
  • Verify credentials, licenses, insurance, or qualifications of Tour Operators
  • Assume responsibility for Tour Operator conduct, negligence, or breach of contract

5.4 Limitation of Liability for Third-Party Services

Voyatlas is not liable for:

  • Any injury, loss, damage, delay, or inconvenience arising from third-party services
  • Tour cancellations, itinerary changes, or service failures by Tour Operators
  • Disputes between users and Tour Operators
  • Refund denials, payment issues, or billing disputes with Tour Operators
  • Misrepresentations, errors, or omissions in Tour Operator listings

You agree to pursue all claims, disputes, and remedies directly with the Tour Operator, not Voyatlas.

6. Intellectual Property Rights

6.1 Voyatlas Ownership

All content, features, and functionality on the Platform are owned by Voyatlas or our licensors and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property laws. This includes but is not limited to:

  • Text, graphics, logos, icons, images, audio clips, video clips, and data compilations
  • Software, code, algorithms, and technical implementations
  • Design, layout, look and feel, and user interface
  • Tour listings, descriptions, and curated content
  • Database structure, organization, and compilation
  • Trademarks, service marks, and brand elements

6.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform for personal, non-commercial purposes only. This license does not include:

  • Any rights to copy, modify, distribute, sell, or lease any part of our services
  • Any rights to reverse engineer, decompile, or attempt to extract source code
  • Any rights to create derivative works or competing services
  • Any commercial use or reproduction of content without express written permission

6.3 User-Generated Content

By submitting, posting, or uploading content to the Platform (including reviews, comments, photos, videos, or feedback), you:

  • Retain ownership of your content but grant Voyatlas a worldwide, perpetual, irrevocable, royalty-free, sublicensable, transferable license to use, reproduce, modify, adapt, publish, translate, distribute, perform, and display such content
  • Represent and warrant that you own or have necessary rights to the content
  • Warrant that the content does not violate any intellectual property rights or privacy rights
  • Agree that we may use your content for promotional, marketing, and commercial purposes
  • Waive any moral rights or attribution rights to the extent permitted by law

6.4 DMCA and Copyright Infringement

We respect intellectual property rights. If you believe content on our Platform infringes your copyright, please contact us at legal@voyatlas.com with:

  • Identification of the copyrighted work claimed to be infringed
  • Identification of the allegedly infringing material and its location
  • Your contact information (address, telephone, email)
  • A statement that you have a good faith belief the use is unauthorized
  • A statement that the information is accurate and you are authorized to act
  • Your physical or electronic signature

6.5 Trademark Usage

Voyatlas®, our logo, and other marks are trademarks of Voyatlas. You may not use our trademarks without prior written permission. Third-party trademarks displayed on the Platform are property of their respective owners.

7. Payment, Pricing, and Future Booking Terms

7.1 Current Model (Third-Party Bookings)

Currently, all payments for tours and experiences are processed directly by Tour Operators on their external platforms. Voyatlas does not collect, process, or handle payments for bookings.

7.2 Future Direct Bookings

When we implement direct booking functionality, the following terms will apply:

  • Payment Processing: Payments will be processed through secure third-party payment processors. You agree to provide accurate payment information and authorize charges
  • Pricing: All prices are listed in the currency displayed and are subject to change without notice. We reserve the right to correct pricing errors
  • Taxes and Fees: Prices may not include taxes, service fees, or other charges, which will be disclosed during checkout
  • Cancellation and Refunds: Cancellation and refund policies will be specified at the time of booking and may vary by tour or operator
  • Payment Authorization: By completing a booking, you authorize us to charge your payment method for the total amount

7.3 Booking Modifications

Modifications to bookings (date changes, participant changes, etc.) are subject to Tour Operator approval and may incur additional fees.

8. Privacy and Data Protection

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.

Key privacy considerations:

  • We collect personal information necessary to provide our services
  • We use cookies and tracking technologies (Google Analytics, Facebook Pixel)
  • We may share information with Tour Operators to facilitate bookings
  • We comply with PIPEDA (Canadian privacy law), GDPR, and CCPA
  • You have rights to access, correct, and delete your personal information

9. User Conduct and Community Guidelines

9.1 Respectful Behavior

You agree to interact respectfully with other users, Tour Operators, and Voyatlas staff. Harassment, discrimination, hate speech, threats, or abusive behavior is strictly prohibited.

9.2 Accurate Information

You agree to provide truthful and accurate information when creating reviews, communicating with operators, or using any platform features.

9.3 Reviews and Ratings

When posting reviews:

  • Base reviews on genuine personal experiences
  • Do not post fake, fraudulent, or malicious reviews
  • Do not post reviews in exchange for compensation or incentives
  • Do not include personal information of others without consent
  • Do not use offensive, defamatory, or inappropriate language

We reserve the right to remove reviews that violate these guidelines without notice.

10. Disclaimers and Warranties

10.1 "As Is" and "As Available" Basis

THE PLATFORM AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, VOYATLAS DISCLAIMS ALL WARRANTIES, INCLUDING:

  • Warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties regarding accuracy, reliability, or completeness of content
  • Warranties that the Platform will be uninterrupted, secure, or error-free
  • Warranties regarding the quality, safety, or legality of third-party services

10.2 No Professional Advice

Information on the Platform is for general informational purposes only and does not constitute professional advice (legal, financial, medical, safety, etc.). You should consult qualified professionals before making travel decisions.

10.3 Third-Party Content

We do not verify, endorse, or assume responsibility for accuracy of third-party content, listings, or links. Use of third-party services is at your own risk.

10.4 Travel Risks

Travel and wildlife tourism inherently involve risks. You acknowledge and accept all risks associated with travel, including but not limited to:

  • Physical injury, illness, or death
  • Wildlife encounters and unpredictable animal behavior
  • Weather conditions and natural disasters
  • Political instability and security risks
  • Transportation accidents

You are solely responsible for assessing risks and obtaining appropriate travel insurance, health insurance, and medical clearance.

11. Limitation of Liability

11.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VOYATLAS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, data, or business opportunities
  • Loss of goodwill or reputation
  • Personal injury, property damage, or emotional distress
  • Costs of procurement of substitute services
  • Any damages arising from third-party conduct or services

11.2 Cap on Liability

OUR MAXIMUM AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO VOYATLAS (IF ANY) IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) $100 CAD.

11.3 Basis of the Bargain

These limitations of liability reflect the allocation of risk between the parties. The limitations will apply even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so these limitations may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless Voyatlas, its affiliates, officers, directors, employees, agents, and partners from and against all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney's fees) arising from or related to:

  • Your violation of these Terms or any applicable laws
  • Your use or misuse of the Platform
  • Your violation of any third-party rights, including intellectual property or privacy rights
  • Your conduct in connection with the Platform or interactions with other users
  • Your content or any content submitted through your account
  • Your booking or use of third-party services
  • Any fraudulent, unlawful, or unauthorized activities conducted through your account

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us at legal@voyatlas.com to attempt to resolve the dispute informally. We will endeavor to resolve disputes in good faith within 30 days.

13.2 Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

13.3 Jurisdiction and Venue

Subject to the arbitration provision below, you agree that any legal action or proceeding arising from these Terms or your use of the Platform shall be brought exclusively in the courts located in Ontario, Canada. You consent to the personal jurisdiction of such courts and waive any objection to venue.

13.4 Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms or breach thereof shall be settled by binding arbitration administered by the ADR Institute of Canada in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Ontario, Canada, in English. Judgment on the arbitration award may be entered in any court having jurisdiction.

13.5 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive your right to participate in a class action lawsuit or class-wide arbitration.

13.6 Exceptions

Notwithstanding the arbitration provision, either party may seek injunctive or equitable relief in court to prevent infringement of intellectual property rights or violations of data scraping prohibitions.

14. Termination and Survival

14.1 Termination by Voyatlas

We reserve the right to suspend, disable, or terminate your account and access to the Platform at any time, with or without notice, for any reason or no reason, including:

  • Violation of these Terms or other policies
  • Suspected fraudulent, abusive, or illegal activity
  • Extended periods of inactivity
  • Requests by law enforcement or government agencies
  • Unexpected technical issues or security concerns

14.2 Termination by You

You may terminate your account at any time by contacting us at support@voyatlas.com. Termination does not relieve you of any obligations incurred prior to termination.

14.3 Effect of Termination

Upon termination:

  • Your right to access and use the Platform immediately ceases
  • We may delete your account and data (subject to legal retention requirements)
  • You remain liable for any outstanding obligations
  • Provisions that by their nature should survive termination will survive

14.4 Survival

The following provisions survive termination: Intellectual Property Rights, User-Generated Content licenses, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and any other provisions that by their nature should survive.

15. Modifications to Terms and Services

15.1 Updates to Terms

We reserve the right to modify, amend, or update these Terms at any time. Changes will be effective when posted on the Platform with a new "Effective Date." Material changes may be communicated via email or prominent notice on the Platform.

15.2 Continued Use

Your continued use of the Platform after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Platform.

15.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Platform at any time, temporarily or permanently, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation.

16. Miscellaneous Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and Voyatlas regarding your use of the Platform and supersede all prior agreements and understandings.

16.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.

16.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by our authorized representative.

16.4 Assignment

You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder without our prior written consent. We may freely assign these Terms. Any attempted assignment in violation of this provision is void.

16.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet/telecommunications failures.

16.6 Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights except as expressly stated herein.

16.7 Notices

All notices to Voyatlas must be sent to legal@voyatlas.com. We may provide notices to you via email, platform notifications, or posting on the Platform. You consent to receive communications electronically.

16.8 Language

These Terms are drafted in English. Any translations are provided for convenience only. In the event of conflicts, the English version prevails.

16.9 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

Effective Date: October 4, 2025

Last Updated: October 4, 2025